Accreditaion & Patient Experience
Rm F403B 4500 Oak St.
Canada V6H 3N1
- BSN, University of British Columbia
- MSN, University of British Columbia
Kris has been part of a team (including Hilary Espezel, Maura MacPhee and Marion Clauson) that has implemented a project-based alternative to the primarily classroom-based format of the Leadership and management in Healthcare course UBC N453, focusing on quality and safety. In 2007 they were awarded the Ted Freedman Award for innovation in Education sponsored by Longwoods Publishing and the Ontario Hospital Association.
Kris is a Registered Nurse, with Bachelor and Masters of Science in Nursing degrees. Her more than 20 years of experience includes clinical practice, research, management and administration. She is a site reviewer/surveyor for the College of Registered Nurses of B.C. as part of the nursing education approval program. Kris has presented at healthcare conferences nationally and internationally on topics of satisfaction measurement, partnership, mentorship and quality improvement.
Numerous scholarships, the Hospital for Sick Children Fellowship, and the Vancouver Province Up & Comer Award are some of the awards that Kris has received. In 2003, Kris received the ”Excellence in administration” Award from the RNABC.
Kris completed both the Leadership Vancouver program and the Catholic Healthcare Leaders certificate programs in 2002 and completed the Sauder School of Business certificate in strategic management in 2007. Kris is past president of the UBC Nursing Alumni and the Registered Nurses Foundation of BC. Her joint appointment with the School of Applied Science (Nursing) at UBC maintains her currency with academia and bridges her commitment to knowledge and service.
Selected Publications not Indexed in PubMed
MacPhee, M., Espezel, H., Clauson, M., Gustavson, K. (2009). A Collaborative Model to Introduce Quality and Safety Content Into the Undergraduate Nursing Leadership Curriculum. Journal of Nursing Care Quality, 24(1), 83-89.
Hilton, B.A. & Gustavson, K. (2002). Shielding and being shielded: Children's perspectives on coping with their mother's cancer and chemotherapy. Canadian Oncology Nursing Journal, 12, 198-206.
Kris Gustavson is currently the Corporate Director, Accreditation and Patient Experience at the Provincial Health Services Authority. She is responsible for supporting activities related to quality, safety and accreditation at the PHSA operated provincial agencies including: BC Children’s Hospital & Sunny Hill Health Centre for Children, BC Women’s Hospital and Health Centre, BC Transplant Society, BC Provincial Renal Agency, BC Mental Health and Addiction Services, BC Cancer Agency and BC Centre for Disease Control.