Get the answers you need.
FAQs Undergraduate
How can I book the Nursing Student Meeting Room (T293)?
Go to UBC Nursing Room T293 Booking Page, simply choose a desired time on the calendar and follow the direction prompt.
How can I communicate with HSPnet?
HSPnet will only communicate with students through their university provided email. Therefore, they will only communicate with you if you send them an email from your @alumni.ubc.ca account (to reset your password, trouble shoot login or other technical difficulties, etc...)
Click here to learn how to un-forward your @alumni.ubc.ca email so you can send & receive from this account please visit this blog post.
Click here to sync your @alumni.ubc.ca email with your tablet or smart phone for easy checking please visit this blog post.
How can I find out when my exams are in the BSN Program?
For Winter exam schedule, information can be found on the UBC Student Services Centre.
BSN Summer courses are off cycle from the official UBC exam periods, and won't be listed on the UBC Student Services exam schedule. Summer exams can be found posted on the bulletin board outside the School of Nursing Student Services Office, as well as posted on the "Announcements" tab of the BSN Program Announcements Blog.
How can I obtain a Proof of Enrolment Letter?
A Confirmation of Enrolment Letter—also known as a Proof of Enrolment or Verification of Enrolment—is an official document showing that you are currently registered at UBC. The Confirmation of Enrolment may be requested for a Registered Education Savings Plan (RESP) withdrawal, employment, or scholarships.
Confirmation of Enrolment Letters are available through Workday. Follow the instructions outlined here: https://workday.students.ubc.ca/student-documents/downloading-your-confirmation-of-enrolment-letter/
Check with the intended recipient to find out if the letter needs to bare the UBC seal – if so, contact your Enrolment Services Advisor (ESA) or visit the Information Centre in Brock Hall.
If you require a program verification letter when applying to scholarship or award opportunity please review this FAQ on requesting verification letters.
How Can I Order Electronic Textbooks
In response to the COVID-19 pandemic and changes it has brought to delivery of BSN courses in
the BSN Program is looking to facilitate student access to electronic versions of textbooks required for scheduled Term 3 courses. Please follow the links below in case you would like to purchase one:
Please note that students are not required to purchase electronic versions if they already have physical copies available to them. Students are also not required to obtain electronic copies directly from the publisher.
To review the list of required textbooks, please follow the link here!
How can I receive a Letter of Good standing?
The process for applying for a LoGS will be communicated to students in February of term 2 each year. Essentially, requests for LoGS will be submitted via Canvas, then at the end of the term after all assessments have been completed, LoGS will be issued to students via student email.
How can I ‘un-forward’ my email & use the UBC hosted mailbox?
Please note, that the Alumni Email service (name@alumni.ubc.ca) hosted mailboxes) has been replaced by the UBC Student Email Service. The legacy Student & Alumni Email service (name@alumni.ubc.ca) will continue to operate, but no further changes to these aliases will be possible after August 17, 2020. For more information, please review UBC IT Student and Alumni Email changes FAQs.
Sign up for Student and Alumni Email address
What if I already have a name@alumni.ubc.ca email address?
When you sign up for a new Student Email account as an active student, your email address will change to cwl@student.ubc.ca. However email sent to your name@alumni.ubc.ca will continue to be delivered. Current students are encouraged to switch to the new cwl@student.ubc.ca email account to gain access to a range of UBC services, including Microsoft Teams and OneDrive.
While using the UBC hosted mailbox is optional for UBC students, it is the required mailbox of choice for students in the BSN program, due to additional complications that arise from communication about clinical practice placements, clinical practice coursework, and with Health Authorities & Placement Agencies (HSPnet) in BC.
You can 'un-forward' your email & use the UBC hosted mailbox by following the 4 easy steps below:
- Go to id.ubc.ca & log on with your CWL Password to reach the following Student and Alumni Email Service screen.
- If you are currently using a UBC hosted mailbox, make sure you already have the correct user name with your email address on the Student and Alumni Email - Home screen.
- If you discover you have mail forwarding set up, click "edit" under the action column on the right hand side on the Student And Alumni Email - Edit Address screen.
- On the Student And Alumni Email Address screen, select the appropriate alias (or type your own) under step 1 and ensure "use a UBC hosted mailbox is selected under step 2. Then select "submit".
You are now ready to use th web mail app for your new UBC hosted mailbox. You can log on here: https://webmail.alumni.ubc.ca (make sure you run the webmail app on the light version so you can attach documents).
You may need to reset your CWL password to allow for the changes you have made to sync up. Follow this link to reset your CWL Password Update Support (UBC IT Services)
How do I appeal my assigned standing (grade) in a course?
It’s important to be aware of the following posts/policy reference:
Please also familiarize yourself with the following reference documents:
If you find yourself in a situation where you need to discuss these policies and regulations, your first point of contact for receiving academic advising is the BSN Student Advisor.
The Office of the Ombudsperson for Students is a resource that is available to UBC students to assist with the interpretation of UBC policies and regulations.
How do I apply for the RNFBC Bursary Program?
The application program will be open from June 15, 2025 to September 16, 2025.
The Registered Nurses Foundation of British Columbia (RNFBC) raises money for bursaries for students who are enrolled in basic, post-basic, re-entry and graduate education programs in nursing. All bursary applications are completed on the RNFBC website application.
How to Apply:
- Review the Application Information, Eligibility & FAQ's and follow the application instructions outlined here: https://www.rnfbc.ca/bursaries-how-to-apply/
- APPLICATION DEADLINE: Completed applications must be received BEFORE midnight, Tuesday, September 16, 2025.
- Please note:
- Your proof of enrolment letter can be downloaded from your Workday Student account. Confirmation of Enrolment letter download instructions.
- If the application asks to provide the name & title of the "Signing Authority".
- As UBC School of Nursing degrees are conferred by the UBC Vancouver Senate, the signing authority for students enrolled in UBC Vancouver Nursing degree programs is the Associate Vice President & Registrar for the UBC Vancouver Campus (whose name & signature appear on your proof of enrolment letters).
- Successful applicants will be notified by email if selected to receive a bursary.
Questions about the bursaries, or if you encounter any difficulties during the application process, please contact: https://rnfbcawards.fsel.ca/contact/
How do I change my personal information?
It is your responsibility to maintain up-to-date contact information so that the University can contact you with important information and updates. There are several ways to change contact information such email postal addresses, and name changes at the University.